About Us

Today Hustle House is known for kickass leadership development but its story started, like all good stories, over a couple of gin & tonics between friends.

Our Story

Carolyn Cresswell and Fiona Allen met at a Financial Technology firm where they bonded over a shared love and passion for developing people.

Combining their experience in Talent, L&D, HR and Client and Operations Management, Carolyn and Fiona established the business in 2019, rode the wave of a pandemic, and now work across industries and countries to help organisations supercharge performance through their people.

Our Team

personal branding photographer exeter br

Our Mission

To enable people to discover, nurture and develop their untapped potential

We care deeply about enabling people to unlock their skills and capabilities so they can live and work confidently and with purpose.

We know the positive impact investing in people can have not just on the individual themselves, but on overall business performance so we want to equip and empower leaders, managers and teams with the skills and mindset they need to create high-performing and engaging environments that people love to work in.

Our Values

We bring a unique energy, flair and focus to make a Hustle House experience memorable and engaging.

We create real change and ensure tangible outcomes are achieved every time.

We build genuine and supportive relationships that last. Once you hustle with us, we’ll continually hustle for you.

We use our expertise to deliver big topics, simply.

We work hard to get your business, get you and design an offering that gets results

Discover the Hustle House experience

Coach

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Carolyn Cresswell

Co-Founder & Director

Carolyn has been helping organisations all over the world invest in their employees at both a strategic and practical level in Talent, HR and Learning & Development roles over the past 22 years. With a specific passion for developing leaders and managers, she brings a fresh combination of humour, energy and common sense to even the toughest of situations. Carolyn leads all of the client design and delivery work.

When not hustling, Carolyn stays flexible with regular Pilates, keeps her lungs strong through singing with the City of London Choir, and tries to cook something new each week, although apparently doesn’t tidy up enough as she goes.

Fiona Allen

Co-Founder & Director

Managing relationships with the world’s leading Investment Banks, Fiona spent the last decade focused on driving client satisfaction and product adoption while managing teams in both London and Hong Kong. Through her client work, she played on the intrinsic link between the people experience and client experience, knowing the positive impact one can have on the other. Fiona leads on all our operational, financial and marketing work.

Fiona hates running but reluctantly does it weekly to enable her unhealthy relationship with hummus to continue. She leaves the singing to Carolyn and spends the majority of free time with her young daughter.

Liv McQuillan

People Development Consultant

Liv joined us in December 2023 after running her own coaching business from the Caribbean. Prior to that she was working in responsible sourcing and ethics, managing the anti-modern slavery agenda and responsible supply chains through both consultancy and in-house roles.

Liv is a qualified coach, having completed diplomas in personal coaching as well as corporate & executive coaching, is DISC accredited and also coaches for the NHS Leadership Academy. Liv has a degree in International Relations & Masters in Governance and Ethics. Liv’s first love is travel, she loves being outdoors and living by the sea, good food and working with great people!

Lottie Skuthe-Cook

Associate & Coach

As an executive coach, facilitator and trainer, Lottie’s passion lies in making a real difference and delivering excellent service to her clients. Her warmth, energy, and empathy are her trademarks, which she uses to get to know her clients at the deepest level.

This lets her deliver truly transformational, tailor-made leadership and team development, coaching, and facilitation solutions. A Swedish national based in the UK, Lottie works cross-culturally with teams worldwide. She’s fluent in Swedish, English, and German, in terms of both language and culture.

Nicola Pitt

Associate & Coach

Nicola Pitt is a Leadership and Career Coach and Trainer specialising in team dynamics, mental health & the power of language in the workplace. A Physiotherapist by background, Nicola brings her clinical expertise alongside her work as a Coach, NLP Master Practitioner and Clinical Hypnotherapist to enable managers and leaders to reach their potential.

Outside of work, Nicola loves cold water swimming; travelling with her family; walking her very happy spaniel; laughing with her very-average (her words, not ours) choir; regular oldies netball and tennis with her squabbling kids.

Jemma Komodromou

Associate

Jemma is all about the growth and development of others. Her innovative design and engaging delivery style (both in person and virtually) enable learners to discover their hidden talents and explore new leadership concepts. Her aim is to help each learner build and develop the confidence to help create a happy life – both at work and at home – in a fun and supportive way.

Outside of work, Jemma lives in the Cotswolds with her husband and rescue cat, is an avid musical theatre geek and is often seen “treading the boards” with her beloved theatre company.

Kirsten Harwood

Associate & Coach

With over 18 years experience in HR and Organisational Development, Kirsten is passionate about supporting and enabling people to be the best they can be. As an independent coach, facilitator and consultant, Kirsten has worked internationally with teams and facilitated learning in multiple countries and contexts across Asia, the Middle East and Europe, with a wide range of clients in a variety sectors.

Kirsten empowers clients to navigate challenges and achieve their aspirations. She loves working with leaders, managers and teams to unlock their potential; to advance their professional and leadership development as well as personal growth. Whether in person or virtually, she brings energy, creativity and depth of knowledge to maximise learning and create the conditions that support positive, sustainable change within individuals and/or their business.

Lindsey Roberts

Coach

Lindsey retrained to be a coach after working in corporate marketing for 12 years. She’s open, inquisitive and compassionate. There’s zero judgement in her coaching sessions and yet is still happy to ask the sometimes difficult questions to help you move closer to where you want to be. Specialising in career progression, tackling limiting beliefs, improving boundaries, creating balance and overwhelm and burnout.

She’s facilitated and delivered workshops/ coaching programmes with tech companies, the hospitality industry and financial services companies, as well as SME’s.

Kate Snell

Business Assistant

Kate works as a freelance Business Assistant and brings over 20 years’ experience working in PA/Secretarial/Administration roles, and has worked for many years in L&D, supporting leadership teams.

Kate has been working with Hustle House since April 2021 and loves the flexible approach to her role, the variation of work and the sense of being part of an amazing group of people that form the Hustle House family.

Kate’s key strengths include the ability to multitask, attention to detail, a flexible approach and is highly organised, often juggling multiple assignments, tasks, diaries, projects etc.

Desiree Culley

Associate & Coach

Desiree Culley is a Leadership and Career Coach and Trainer specialising in emerging leaders, workplace culture, positive psychology & communication. With a background in acting, operational leadership in hospitality and retail, and then a career in HR; Desiree brings her entrepreneurial flair and real-life experience alongside her work as a Coach, to enable managers and leaders to break free from their own limitations and reach their potential.

Always up for trying something new and exploring what the world has to offer; Desiree loves travelling, tasting wonderful culinary delights, learning more about life through personal growth, and helping her son run his own business, at the age of 11 years old. Business certainly runs in the family!

What’s with the name?

We wish we had a profound story to share about the origin of our name, but the truth is it came to us while we were in the bathroom…although some experts say that’s where you do your best thinking. We love our name. For us, it embodies who we are and how we approach our work.

Hustle – a reminder for us to move with confidence, self-belief and an unwavering energy that gets us (and our clients) from where we are now to where we want to be.

House – representing our solid commitment and foundation of hard work. Our house is a creative one, where we take an innovative approach to fit the needs of our clients, ensuring the highest quality outputs.